Terms and Privacy

Terms & Privacy


What information do we collect?

We collect information from you when you fill out a form or Public Sources.

When filling out a form on our site, as appropriate, you may be asked to enter your: name, e-mail address, and phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience (your information helps us to better respond to your individual needs)

To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails

The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.


How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

We Use Google Analytics to help analyze how users use our site. The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google, and this information is used evaluate visitors’ of our website and to compile statistical reports on website activity for The Dudes’ Brewing Company.

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 21 years of age. Our website, products and services are all directed to people who are at least 21 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.


The Dudes’ Brewing Company mobile application ("the App") is owned and operated by Dudes’ Brewing Company. This policy, together with our Mobile Terms and Conditions, explain how we may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Mobile Terms and Conditions carefully; by using the App you confirm to have understood and agreed to them.

Information we collect about you through the App

We collect information about you when you:

register to use the App;

attempt to "check-in" to one of our shops;

register your card details;

upload a profile photo, and

use the payments facility in the App to pay for your purchase.

Using your information

Collecting personal information in the App (name, email address, date of birth) helps us to better understand what you need from us. We use your information to:

improve the functionality and performance of the App;

personalize our services to you;

tell you about important changes to the App and related services, and

manage promotions, competitions, customer surveys and questionnaires.

Your personal information is safe with us and will never be released to third party companies for their marketing purposes.

The App captures your geographic location when you attempt to "check-in" to one of our stores. We do this to identify which shop you are in or near to allow you to pay using the App, and to provide an enhanced visit experience (for example, through digital loyalty cards). We will only capture this information with your consent.

The App also captures basic usage metrics to help us identify any problems and to make improvements in the future. These metrics also help us understand how people use the App and how many people use the different functions within the App.

Information We Capture

The list below summarizes what information the App captures, what we do with it and your choices:

- Geographic location

We provide enhanced shop visit experiences when you choose to "check-in" to one of our shops, and allow you to pay using the App

Your geographic location is not associated with any personally identifiable information

You may prevent the App from accessing your device's location services, or turn off the location services of your Mobile Device. Doing so will impact the App and prevent you from enjoying an enhanced shop experience

- Data you share with us (Including information you give us when signing up, and information which is shared automatically such as Device ID, and IP address)

We use this data to log you into the App and it helps us understand our customers better and potentially present you with offers and promotions

Your data is stored in an encrypted database and transferred over a secure network connection

You decide which data you do and do not share with us. If you ask us to, we will update, correct or delete any data which you give to us.

- Data you share with us if you log on through Facebook (Including your gender, date of birth, profile photo)

We use this data to log you into the App, and it helps us understand our customers better and potentially present you with offers and promotions

Your data is stored in an encrypted database and transferred over a secure network connection

You decide which data you do and do not share with us. If you ask us to, we will update, correct or delete any data which you give to us.

- Your Card details

Your card details are not stored on the App and they are only used in accordance with your payment instructions

Your card details are stored on secure servers

You do not have to use the payments facility within the App to pay for your purchase

- Your profile photo

Your profile photo is used in store to verify your identity

Your profile photo is just stored on the App and is not shared.

If you ask us to, we will update, correct or delete your profile photo. However, you must have a profile photo if you wish to use the App to pay for your purchases.

- Your purchase history

We use your purchase history to send you personalized offers, and analyze which products are most likely to interest you

Your data is stored in an encrypted database and transferred over a secure network connection

We need to collect your purchase history in order to give you the benefit of personalized offers through the app. We will delete our records of your individual purchase history if you ask us to.

Storing your Information

We will only store your information for as long as we need it to deliver the services available through the App. If you ask us to, or if you delete your account, we will delete the information linked to your account which can identify you personally, including your profile photo and personal details.

Marketing and research

If you agree, we may contact you:

with offers and information about Dudes’ Brewing Company products or services.

for customer research, e.g. to help improve our service.

Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you. You can ask us to stop contacting you for marketing and/or research purposes by following the instructions in any such communication or by emailing us at [email protected]

Disclosing your information

We will never disclose your information to anyone outside of Dudes’ Brewing Company except where we have your consent; where we are required or permitted to do so by law; to other companies who provide a service to us for which we need to disclose some of your information; or any successors in title to our business.

To obtain a copy of the information we hold about you, email us at [email protected]. Please confirm any details to help us identify and locate your information. If any of the details are incorrect, let us know and we will amend them.

Changes to our policy

This policy replaces all previous versions and is correct as of Feb 2019. We reserve the right to change the policy at any time.

Contacting us

If you have any queries, please contact us at [email protected].

This policy was last modified on Feb 06, 2019.

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